Welcome to Model Match!

We're thrilled to have you on board. This article serves as your go-to guide, your handbook for hitting the ground running and making the most of your initial moments with us.

What to do first

  1. Activate your account 
  2. Complete your profile 
  3. Set your homepage
  4. Set up notifications 

 

Activating your account

To get started, make sure to complete the activation of your account first.

1. In your inbox, locate your activation email. The subject line will be "Welcome to Model Match"

💡If you're unable to locate your activation email we recommend checking your Spam or Quarantine folder. We recommend that you add @modelmatch.com to your Safe Senders list. 

2. Inside of your activation email you'll find your username (email address) and a password that you'll use to activate your account. Copy the password and click "Activate Account". 

activate-account

3. On the login page, enter your username (email address), your activation password and click "Login".

enterpassword

4. You'll now be prompted to set your password moving forward. Enter your new password in the requested fields and click "Reset Password". 

🧠 Here are the password requirements:
  • At least 8 characters in length
  • Contains at least 1 number
  • Contains at least 1 uppercase letter
  • Contains at least 1 lowercase letter

setnewpassword

 

Completing your profile

Now that you're logged into your account. Let's complete your Profile. 

1. To access your profile, simply click on the "Settings" icon located in the navigation menu.

click-settings-1

2. Navigate to your Settings and select "My Profile" to access your user profile.

access-profile

3. We suggest filling out all the fields that are available. Once you have completed them, click on "Update my Account". We will provide more information on Notifications in the next section.

💡Completing your profile is crucial as it enables features like Pulse AI to utilize certain aspects of your profile in order to provide accurate data.

 

update-user-profile

 

Set your default homepage 

Setting your homepage will save you a ton of time navigating to the part of Model Match you'll be using most. For instance, if you're an Originator using Model Match primarily to view Agents that are active in your market, you may want to set your homepage to Pulse AI. Each time you log in we will take you right there. 

1. Click on the "Settings" icon in the navigation menu.

click-settings-1

3. Located under the "Default Homepage" section use the dropdown to select the page you want to open each time you logon to Model Match. 

default-homepage

4. No need to click any save button! You're all set. You can change your default homepage at anytime. 

Setting up notifications

Notification settings can be found in your Profile under "Notification Options". You have two options: "Notify me on Current Browser" for in-browser notifications of Text Messages, and "SMS Notifications" to receive a text message when a message is received by your Model Match phone number.

Notify Browser

1. To turn on Browser Notifications click the toggle to ON. If prompted provide your browser with confirmation.

allow-notifications

SMS Notifications
1. Let's first enter the phone number we wish to receive text message notifications on when an inbound text is received on our account. Use the Phone Number field under "Contact Phone Numbers" and label the number "SMS". 
update-sms
2. To begin the verification process for SMS Notifications, simply toggle ON the option. Once activated, you will be prompted to verify your mobile phone number. Click "Verify now" and enter the code you received via text message when prompted.
verify