Text Templates are perfect for creating canned responses or opening messages that you find yourself using on a consistent basis. You can even use Merge Tags to auto-populate user or contact information. 

1) Navigate to Settings by clicking the Settings icon on the menu.

 

2) Select SMS Message Templates from the list of user settings.

 

 

 

3) Click the + button to add a new template. You can also click an existing template to modify it.

 

 

 

 

 

 

4) To quickly find your templates when sending text messages enter a name in the Name field.

 

 

 

 

You'll want to enter the content of your template in the "Text to Send" field. 

Pro-Tip: You can use Merge tags to pull both user and contact information. 

Merge Tags

{c:firstName} - Contact First Name

{c:lastName} - Contact Last Name

{u:firstName} - User First Name

{u:lastName} - User Last Name