Updating your contact information in Market Insights
Update the phone number, email address, or social media links on your own Market Insights volume report and send the changes to our team.
If your phone number, email, or social profiles have changed, you can update your contact information in Market Insights from your own volume report. Our team reviews every update before it appears in the app.
In this article:
- What you can update
- Updating your contact information
- What happens after you submit
- Frequently asked questions
What you can update
Your volume report in Market Insights lists the contact details that recruiters, lenders, and referral partners use to reach you. You can update:
- Phone number: a new direct line or cell.
- Email address: a new address, including one at a new company.
- Social media links: profiles that are missing or out of date.
You can fix a detail that's wrong or add one that isn't listed. Keeping these current means calls and emails about your business reach you instead of an old inbox.
Updating your contact information
Let's start on your volume report in Market Insights.
- Open your volume report and click the edit icon next to the "Contact Information" heading. Show Image
- Enter your new details in the fields you want to change. Leave the others blank. Show Image
- Click Submit.
Your update goes straight to our team. Your report stays as it is until they've reviewed it.
💡 Enter full email addresses and complete profile URLs. Partial details take longer to verify.
What happens after you submit
Our team reviews every contact update submitted from Market Insights before anything changes on your volume report. There's no set timeline for when an update appears, and not every update is applied.
Reviewing first is what keeps the contact details on every report accurate, yours included.
Frequently asked questions
I sent my new phone number, but my report still shows the old one. Did it go through? Yes. Updates go to our team for review before they appear, so your report won't change right after you submit.
How long until my update shows up? Every update is reviewed by our team first, so there's no set timeline. Your report changes once the review is complete and the update is applied.
Will my update definitely be applied? No. Our team reviews each submission, and some updates may not be applied.
Can I add a social profile that isn't on my report at all? Yes. Click the same edit icon next to "Contact Information" and enter the profile URL. Adding a missing detail works the same way as changing an existing one.
Should I submit again if I don't see the change yet? No. One submission is enough. Sending it again doesn't speed up the review.